The common questions, answered plainly — buying, watching the channel, selling, and your account. Anything else, the contact page reaches a real reply within a day.
Buying
Ordering, paying, and what happens if something goes wrong.
Velor Live
The shopping channel — watching, buying, and who broadcasts.
Selling
Opening your country, fees, and how you get paid.
Account
Signing in and getting help.
Still stuck?
Write to us and a real answer comes back within one business day — in your own language, if you prefer.
